• Shawn joins Keystone in our new IT Quality Assurance Specialist role. Compliance, Lifecycle, Service and Quality Standards will be a few areas of emphasis for this position. Shawn brings over 15 years of experience in the technology industry. His skill set, drive, and focus make him an ideal addition to the team.
• Shawn enjoys building furniture and interesting DIY projects. He and his wife like to travel to the beach and cities such as Chicago. They enjoy concerts, stand-up comedy, art galleries and visiting eclectic stores. Night life and of course food and craft beer are typically always part of the journey!

Ray is well versed in the fine art of business operations and project management. He works directly with our President and behind the scenes. His strengths include Responsibility, Learner, Individuation, Achiever, and Strategic.

Ray is heavily focused on ensuring the integrity, completion and success of various projects and tasks. his talents for discretion and subterfuge allow him to be ruthlessly efficient. He is here to make a difference!

• Colleen’s fascination with technology and her passion for helping people brought her to Keystone. With over 15 years of experience in Customer Relations and Purchasing/Receiving, Colleen feels fulfilled offering support to the Sales, Marketing, and Support Team. When she needs a break from the screen, you can find Colleen running nearby trails or practicing yoga.

Tina joined Keystone in 2018.  Prior to joining Keystone, Tina held the Controller position for 12 years at Dodd Camera.  She was an integral part of the management team where she gained first-hand experience with leadership, operations, compliance, internal controls and financial reporting.  Her wide range of accounting experience enables her to provide relevant and timely advice and assistance to business owners with their internal accounting, periodic reporting and forecasting. 

She is an innovative and driven accounting professional with more than 20 years of professional accounting experience.  Tina strives to learn new ways of doing things and takes on challenges that are sometimes out of her comfort zone.  She has strong interpersonal skills by building confidence from colleagues that work around her. 

Tina is dedicated to helping Keystone achieve business growth and success through the establishment of practical financial processes, internal controls and solid reporting. 

Tina earned her Bachelor of Business Administration in Accounting from Grand Valley State University in Allendale, Michigan. 

Rochelle has been focused in helping clients use technology to solve the needs of their business throughout her career. Born and raised in Akron, she holds a degree from The University of Akron and has held a variety of technical and business development positions in Information Technology.

As Director of Client Services with Keystone, she provides excellent customer service with contagious, positive enthusiasm. She develops strong, long lasting relationships with her clients, who count on her for trusted advice and guidance.

Jason joined the keystone team in 2014 as a level 1 support engineer. His knowledge and commitment to supporting the needs of our clients make him an asset to them and Keystone. He works both on-site at our client’s facilities and here at the Keystone office to bring consistent support and dedication to excellence.

Jason understands what it means to be a technology partner, and uses his skills as a technician to work toward keeping all of our clients on track for the future.

Stephanie Thoma has been in the Accounting and Bookkeeping fields for the past twenty plus years.  She started out working at Myers Industries in the Accounts Payable department and then was promoted to Payroll Administrator, where she was in charge of processing a 1200+ weekly payroll with employees located in virtually all fifty states.  There she was in charge of processing all payroll, review and audit of the payroll, garnishments, special pays and wage and hour laws for each state.

Having a desire to go out on her own, she decided to become a Realtor to compliment her husband’s New Construction Home Building business.   Stephanie became a successful Mega Million Dollar Producing Agent and Top 5 agent in her brokerage of 45 agents.  While an agent there, she also worked for several small businesses handling their books, whether it was doing payroll, accounts payable, accounts receivable or invoicing.  From this, Stephanie realized the need for a “back office” concept.  So many of the business people that she worked for had the same issue:  that of not enough time to do all the things that a small business had to do.  It seemed that all of the small businesses were experiencing the same issues of trying to work the job, sell the job, budget, and plan and keep track of the money coming in and going out.  These business owners were literally working seven days a week.

In 2007 she went to work for a technology company.  In this position she handled the Accounting functions and Payroll.  From there she joined Keystone.

Stephanie loves doing what she does and wants to help the small to medium size business person achieve their goals of doing what they love best:  growing their business.

Gene is an experienced sales and business development professional with a determination to completely understand a customer’s issue and work diligently to provide a solution tailored to them. He has demonstrated the ability to maintain long term relationships while working within a wide range of industries and working with a variety of people within those organizations.

With over 15 years in technology solutions and over 25 years in sales, marketing, and business development roles, Gene has a passion to identify and work closely with potential customers to assist them with identifying their core needs and then rallying the necessary resources to solve their concern. He also enjoys public speaking and has facilitated a number of business related and team building seminars as part of his experience.