Enhance Your Team
We'll work well together.
Partnering with the leading MSP in Northeast Ohio is an efficient way to round out your in-house tech team.
We can become a natural extension of your team, flexing to your business’s demands. For some companies, it doesn’t make sense to have a full team – we can fill in whatever gaps you have, and we’re really good at staying in our lane.
We have a proven process
to help you pick your lane.
Our unique “checkerboard” process allows us to identify the roles required to handle your business’s IT needs and who should handle what.
The Benefits of Co-Managing
“With Keystone, we solved not only our IT needs, but we now have a consistent cost that we can budget for. Plus, we can direct our attention now to the needs of the business!”
– Brian Miller, President and CEO, V&S Galvanizing
“We didn’t have the platform and skillset to move forward with our growth strategy. That is why we chose Keystone. We achieved that. We are set up to do that – and are doing that now!”
– Ron Angelilli, CMA, CPC, Chief Operating Officer, Heritage Cooperative
“I was expecting to be down for weeks, but it never happened. There was no down time. Everything kept flowing and improving. Changing to Keystone was the best move I ever made. No regrets, they’re fantastic!”
– Vera Hall, President, Halls Exclusive Courier
“I just could not keep up with the advances and threats in technology. And, the day to day user needs were keeping me from the critical aspects of my main role to grow the company. Keystone has solved those issues for me and our growth is back on track!”
— Joe Giustino, Sales Manager, Akron Dispersions
Frequently Asked Questions: Managed IT Support
Your business gets a dedicated IT team that proactively covers, 24/7 monitoring, cybersecurity, cloud, disaster recovery, and infrastructure planning. Whether you need a complete IT department or support alongside your existing team, Keystone has you covered.
95% client retention, 95% employee retention, and a 47-minute average ticket resolution. Your business gets a partner who stays one step ahead — not one who shows up after something breaks.
Yes. Keystone proactively provides cybersecurity, backup, and ransomware recovery services. Your technology stays protected with 99.9% uptime delivered across its client base.
Keystone’s co-managed option integrates alongside your existing staff without replacing them. Your team gets stronger — not smaller.
The average Level 1 resolution is 47 minutes. Critical issues get an immediate response, around the clock.
Yes. Keystone works with your team to build an AI strategy that protects your data and intellectual property while helping your business move faster. Your people get the tools and guidance they need to use AI with confidence.
Fill out our contact form and we’ll reach out within one business day. From there, we conduct an on-site assessment and deliver a full technology roadmap — no cost, no obligation to move forward.
Let's chat about IT.
Together, we’ll discover the tailored services that address your business’s needs.