Full Service Support
We’ll be your dedicated IT team.
Our full-service managed IT support will improve your business’s operations and efficiency. There’s no mystery to it. It’s just a predictable, cost-effective way to stay up-to-date on technology, rely on IT skills in addition to those held by your in-house team and gain full transparency along the way.
We align your IT needs with our IT support.
We’ll manage any combination of technology, including:
We've got you covered.
Industry Buzzwords
Breaking down the language of IT.
Achieved when a Managed Service Provider (MSP) combines a variety of IT services into a single plan.
Achieved when a Managed Service Provider (MSP) supplies all required software and hardware so that no other vendor is needed.
Managed IT Solutions are services handled by a third-party provider.
Outsourcing of all IT services to a third-party provider.
Similar to end-to-end IT services, 360-degree IT is when a Managed Service Provider (MSP) supplies all required software and hardware so that no other vendor is needed.
“With Keystone, we solved not only our IT needs, but we now have a consistent cost that we can budget for. Plus, we can direct our attention now to the needs of the business!”
– Brian Miller, President and CEO, V&S Galvanizing
“We didn’t have the platform and skillset to move forward with our growth strategy. That is why we chose Keystone. We achieved that. We are set up to do that – and are doing that now!”
– Ron Angelilli, CMA, CPC, Chief Operating Officer, Heritage Cooperative
“I was expecting to be down for weeks, but it never happened. There was no down time. Everything kept flowing and improving. Changing to Keystone was the best move I ever made. No regrets, they’re fantastic!”
– Vera Hall, President, Halls Exclusive Courier
“I just could not keep up with the advances and threats in technology. And, the day to day user needs were keeping me from the critical aspects of my main role to grow the company. Keystone has solved those issues for me and our growth is back on track!”
— Joe Giustino, Sales Manager, Akron Dispersions
Frequently Asked Questions: Managed IT Support
Your business gets a dedicated IT team that proactively covers, 24/7 monitoring, cybersecurity, cloud, disaster recovery, and infrastructure planning. Whether you need a complete IT department or support alongside your existing team, Keystone has you covered.
95% client retention, 95% employee retention, and a 47-minute average ticket resolution. Your business gets a partner who stays one step ahead — not one who shows up after something breaks.
Yes. Keystone proactively provides cybersecurity, backup, and ransomware recovery services. Your technology stays protected with 99.9% uptime delivered across its client base.
Keystone’s co-managed option integrates alongside your existing staff without replacing them. Your team gets stronger — not smaller.
The average Level 1 resolution is 47 minutes. Critical issues get an immediate response, around the clock.
Yes. Keystone works with your team to build an AI strategy that protects your data and intellectual property while helping your business move faster. Your people get the tools and guidance they need to use AI with confidence.
Fill out our contact form and we’ll reach out within one business day. From there, we conduct an on-site assessment and deliver a full technology roadmap — no cost, no obligation to move forward.
Let's chat about IT.
Together, we’ll discover the tailored services that address your business’s needs.