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The Cloud

cloud based IT services

We deliver solutions for workforce flexibility.

Accommodating a work/life balance is becoming a priority. It already is for us. As the leading MSP in Northeast Ohio, Keystone will develop a cloud-based IT infrastructure to fit your business needs whether you need to be fully remote or hybrid.

With the cloud, you can access your files and information on any device with internet access. Start working on a project at home and pick up where you left off at the office. Our cloud-based solutions are scalable to fit your company now and as it grows.

We offer the following as part of our cloud-based solutions:

  • Remote access
  • Level 3 data center
  • Hosted server
  • Hosted applications
  • Virtual machines
  • Complete mobility
  • Firewall
  • Redundancy

Industry Buzzwords

IT services that are on the internet, as opposed to those that are onsite.

The components needed for cloud computing.

Cloud services offer computing resources, storage and applications over the internet, eliminating the need for local hardware and software management.

Azure is the branded name for Microsoft’s cloud computing platform.

A means of storing data and files on the internet, as opposed to local or onsite storage.

Online infrastructure and services that enable users to build, deploy and manage applications and data without the complexity of owning and maintaining physical servers.

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FAQ

Frequently Asked Questions: Managed IT Support

Everything you need to know about partnering with Keystone.

Your business gets a dedicated IT team that proactively covers, 24/7 monitoring, cybersecurity, cloud, disaster recovery, and infrastructure planning. Whether you need a complete IT department or support alongside your existing team, Keystone has you covered.

95% client retention, 95% employee retention, and a 47-minute average ticket resolution. Your business gets a partner who stays one step ahead — not one who shows up after something breaks.

Yes. Keystone proactively provides cybersecurity, backup, and ransomware recovery services. Your technology stays protected with 99.9% uptime delivered across its client base.

Keystone’s co-managed option integrates alongside your existing staff without replacing them. Your team gets stronger — not smaller.

The average Level 1 resolution is 47 minutes. Critical issues get an immediate response, around the clock.

Yes. Keystone works with your team to build an AI strategy that protects your data and intellectual property while helping your business move faster. Your people get the tools and guidance they need to use AI with confidence.

Fill out our contact form and we’ll reach out within one business day. From there, we conduct an on-site assessment and deliver a full technology roadmap — no cost, no obligation to move forward.

25+ years of industry experience

Let's chat about IT.

Together, we’ll discover the tailored services that address your business’s needs.

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