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How to Find the Right IT Service Provider for You

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Find an IT Service Provider IN AKRON, OH that Understands Your Needs

It can be tempting to choose the low-cost IT service provider, but you usually get what you pay for. Inexpensive providers can offer lower-quality services, which can cause future problems.

When choosing a provider for your organization, be sure they have experience serving companies like yours. At Keystone Technology Consultants in Akron, OH, we pride ourselves on having over 25 years of experience serving companies just like yours.

Questions to Ask Potential IT Service Providers

Before partnering with an IT service provider, make sure to ask these questions.

  • Does their company have experience servicing your industry specifically?
  • Will the potential provider do routine checkups?
  • Can their company support the technology your company currently has in place? 
  • Are the solutions of the potential provider scalable? What is the policy for on-demand support?
  • Does their company offer unique, proprietary solutions?
  • Can the IT Service Provider package your service into one monthly bill?
  • What will your company get in return for the investment?

After receiving answers, compare them to the needs of your business to ensure they match.

IT Service Provider Red Flags

When partnering with an IT Service Provider, there are many things to take into consideration. Below is a list of potential warning flags to be aware of. If you come across an IT Service Provider that uses these, you may want to consider other options. 

Pushes Service Contract Without Examining Your Business

Companies sometimes promote service contracts without understanding your environment. This can lead to overspending and underutilization. Your IT consultants must evaluate your needs before recommending service contracts.

Offers a Basic Bundle

Find an IT Service Provider, like Keystone Technology Consultants, who understands your business and its needs. Many suppliers offer conventional packages. You may not obtain all the services you need and may pay for services you don’t utilize.

Responds Only as Needed

Many IT service companies just respond to problems as they happen. Which in turn, makes them seem uninterested in your business. It might be frustrating and cost you money, so you want to look for an IT Service Provider who regularly checks in.

Observes Vulnerabilities

Many IT service providers wait until vulnerabilities are discovered before delivering a solution. They do this so they can sell you emergency services. To avoid this, look for a 24/7/365 proactive service provider. This implies they’re always monitoring your systems for possible problems to solve before they arise. This will save your business time and money.

Technical Jargon

To make things easy, you want to find a service provider who explains things simply. They should aid you with IT questions and decisions, not confuse you. If your potential provider can not communicate effectively with you, they might not be the right fit.

Unintegrated, Inflexible Solutions

Find a service provider that can integrate seamlessly with your present systems. Providers with incompatible technology can bring about complications for your business. Ask your potential provider about flexibility and system integration. If they can’t help, you might consider looking elsewhere.


You may expect a comprehensive range of IT services from us at Keystone Technology Consultants. Our skilled staff provides managed IT services and 24/7 help desk support. Learn how we can help your company by contacting us today.

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