“I was expecting to be down for weeks, but it never happened. There was no down time. Everything kept flowing and improving. Changing to Keystone was the best move I ever made. No regrets, they’re fantastic!“
Managed IT Services in Strongsville, OH
Where I-71 Meets the Turnpike, Business Doesn’t Slow Down
Strongsville sits right at the crossroads, with I-71 and the Ohio Turnpike meeting inside city limits and four busy business parks full of distributors, manufacturers and growing companies. Things move fast here. Your IT should keep up.
- On-Site Support Available
- No Long Term Contracts
- 30+ Years of Experience
⏰ Or call for same-day service
Years in business
10 +
Average level 1 ticket resolution
20 min
Average client retention
40 %
Built for Businesses That Move
Distribution and logistics companies need their systems up and their data protected, because a down network means trucks waiting at the dock. Manufacturers along Foltz Parkway need the plant floor and the front office running and secure. We handle both.
We support all kinds of businesses here, and we know manufacturers, nonprofits and professional service firms especially well.
Keystone supports businesses across Greater Cleveland and Northeast Ohio, and we’re close by, with engineers who live on this side of town.
Keystone Technology Consultants
Compared to
Competitors
30+ years in business
vs
Less experienced
95% client satisfaction
vs
85% or less
95% client retention rate
vs
90% or less
Live technical support
vs
Non-technical call center
47 min avg ticket resolution
vs
Longer response times
What We Handle
- Help desk and monitoring
- Cybersecurity, backups and recovery
- Microsoft 365 and cloud
- Secure remote access for teams on the road
- Virtual CIO planning and a technology roadmap
- AI training and planning
- Fully managed IT, or co-managed IT alongside your in-house team
- Managed AI Services: AI tools we set up, secure and support for your team
Supplying the defense industry? Keystone holds a CMMC Level 1 (Self) status of our own. Learn more on our CMMC page.
Fully Managed IT
No IT department? Now you have one. We handle your help desk, monitoring, cybersecurity, backups, Microsoft 365 and cloud, and technology planning, all for a predictable monthly fee. And when your team has questions about everyday AI tools, they can ask us those too.
Co-Managed IT
Already have an IT person or team? Great. We’ll be their backup. We take on the work that’s hard to cover, like security monitoring, backups and planning, and your team keeps control of the day-to-day.
Want your team using AI without the guesswork? Keystone sets up, secures and supports the tools, trains your people, and stays with you as the technology changes.
- AI readiness assessment and high-impact use case identification
- Risk and governance recommendations
- Training for your team, plus help desk support for Microsoft Copilot, ChatGPT and Claude
- Ongoing AI services, including agents and internal tools as you need them
95% client retention rate
Trusted by 65+ Ohio organizations
— Vera Hall – Halls Exclusive Courier
AI Doesn't Need to Be Complicated
Many organizations in Strongsville are experimenting with AI, but without a strategy they risk wasted investment, security concerns, and limited results. Keystone starts with training your people and getting your data organized and secured, then helps you see where AI can improve productivity, help reduce costs, and automate everyday work. Along the way, our help desk can answer how-to questions on Microsoft Copilot, ChatGPT and Claude, and we can set up your Microsoft Copilot licenses.
- AI Readiness Assessment
- High-Impact Use Case Identification
- AI Risk and Governance Recommendations
- AI Training for Your Team
- Ongoing AI Services: Keystone keeps up with AI changes, develops AI agents, and builds custom AI tools for your team
Learn more about Managed AI Services.
Up and Running in Three Steps
01
Intro call
Tell us about your business and what’s getting in the way.
02
On-site assessment
We come to you. No cost, no obligation.
03
Your roadmap
A clear plan for the security, reliability and cost of your IT.
Standard hours: Monday through Friday, 7:30 AM to 6 PM.
Southwest Cleveland Communities We Serve
Strongsville, North Royalton, Brunswick, Berea, Middleburg Heights, Olmsted Falls, Columbia Station, Broadview Heights and Parma.
Quick Answers
Yes. Our co-managed service backs up your IT person or team, and they stay in charge of the day-to-day.
We support all kinds of businesses and organizations, and we know manufacturers, nonprofits and service businesses especially well. Our managed IT services are built for organizations with 25 or more users. If that’s you, let’s talk.
Call 330-666-6200 or fill out our contact form, and we’ll set up an intro call.
Let’s Get Moving
Start the conversation and we’ll talk it through together, in plain English. Call 330-666-6200.
Schedule a free consultation
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