Ala Hamdan

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Ala Hamdan joined Keystone in May 2020, bringing with him over ten years of experience working for IT managed service providers (MSPs), with previous employment in customer service.  Ala obtained his associates degree in Information Systems Engineering (ISE) from National College.  Ala prides himself on his customer service skills, communication, ability to troubleshoot complex problems and provide useful solutions to his clients.  Ala interfaces with many new and established Keystone clients.  Ala is a level 2 engineer and provides day-to-day support as well as the implementation of larger projects.  In his free time, Ala loves to travel and to take on new challenges.  Recent adventures include sky diving over the Grand Canyon, hiking the Cedars in Lebanon, summiting volcanoes in Hawaii, and snorkeling between tectonic plates in Iceland.